FAQ - Accident insurance

No. A benefit is also paid for non-accidental deaths involving insureds over the age of 15 days and under 25 years.

Of course! Just call the Customer Contact Centre toll free at 1-844-768-8436 This link will launch your default phone software., Monday to Friday, from 8:00 am to 5:00 pm (ET).

The coverage takes effect on the day after you apply.

You’ll receive a premium collection notice a month before your policy renewal date.

If you’re a Canadian resident, you’re eligible. One thing though, the policyholder has to be 18 or older.

There is no age limit because the risk of an accident is always there, no matter how old you are.

All claims must be submitted within 30 days of the date of the event. Just print the Claim Form (PDF, 183 KB) Opens in a new window., fill it out and mail it back to us at the address indicated on the form. Be sure to include all the required documents.

Yes. If you were a Canadian resident when the accident insurance policy was taken out, you can move to another province or even another country and you’ll still be covered.

No. You don't need to answer any health questions. There’s no medical exam – you’re automatically insured!

Yes. Children born while a policy is in force are automatically insured 15 days after their birth, whether your are the mother or the father. And you don’t need to pay any premiums for them until the next policy renewal.